HELP


 

HOW DO YOUR ITEMS FIT?

Our t-shirts are made to offer a more fitted, athletic cut. If you prefer a looser, more relaxed look, we recommend choosing the next size up.

 

ARE YOUR GARMENTS PRE-SHRUNK?

Yes, but our t-shirts and fleece tend to shrink about a half size if washed and dried under HIGH HEAT. To ensure the long life of our garments, please follow all washing/drying instructions carefully.

 

WHERE ARE YOUR T-SHIRTS AND SWEATSHIRTS MADE?

All american resistance products are proudly manufactured in the United States.

 

WHAT SIZES DO YOU OFFER?

Most unisex items are available in sizes S – XXL. Most women’s items are available XS – L. Please check the available sizes for each item you are interested in.

 

WHAT SHIPPING SERVICES DO YOU OFFER?

We currently offer standard domestic shipping via The United States Postal Service (USPS). All international packages are shipped via Global Priority Mail .
(Please email us at shipping@americanresistancegear.com if you require International shipping after you have placed your order)

 

HOW SOON WILL MY ORDER SHIP?

Orders with standard shipping received before 12:00 PM (CST) Monday through Friday will usually ship same day. All orders received on Saturday and Sunday will usually ship the next business day. Please note that your order may be delayed during sales or promotions.

 

DO YOU SHIP INTERNATIONALLY?

Yes. We ship to the following places: Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Greece, Greenland, Hong Kong, Hungary, Iceland, Ireland, Israel, Japan, Luxembourg, Netherlands, New Zealand, Norway, Poland, Portugal, Puerto Rico, Singapore, Spain, Sweden, Switzerland and the United Kingdom. (Please email us at shipping@americanresistancegear.com if you require International shipping after you have placed your order). Please note that parcels may be delayed as they pass through customs offices in other parts of the world. International packages may take up to 4 weeks to reach their destination. International packages are sent via USPS Global Priority. USPS takes longer, but has lower customs fees associated.

 

ARE YOU ABLE TO DECLARE A LOWER VALUE ON CUSTOMS PAPERWORK?

Unfortunately, we are unable to accommodate such requests as declaring the incorrect value in this situation is considered a felony. Please note that international customers are responsible for any additional duties, fees and taxes that may result from foreign customs offices.

 

DO YOU SHIP TO APO / PO BOXES?

Yes, the USPS delivers to both APO addresses and PO boxes. We do not charge extra for this service.

 

IS YOUR SITE SECURE?

Yes. All your Credit card information is handled off-site at Paypal – a global e-commerce business allowing payments and money transfers to be made through the Internet.

 

WHAT IF MY ITEMS DON’T FIT?

We will gladly exchange item(s) or return item(s) received within 60 days of date of shipment, provided the item(s) are unworn, unwashed and with all original tags attached. Please see our return page for more information and to download a copy of our return form .

 

WHAT IS YOUR PRIVACY POLICY?

Please refer to our privacy policy for details on how we collect and use information submitted to us.

 

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept Visa, Mastercard, American Express and PayPal

 

IS THERE SALES TAX ON MY ORDER?

We charge sales tax on all orders shipped within the state of Texas.

 

I HAVE AN IDEA FOR A T-SHIRT. WHERE DO I SUBMIT IT?

We enjoy feedback from our customers and value your comments regarding our products. american resistance gear, however, cannot accept ideas for designs and concepts other than those that we have requested.This policy is intended to eliminate misunderstandings that may arise when an american resistance gear product is similar to someone else’s idea. We kindly ask that you refrain from emailing us any product ideas or artwork that we have not previously requested.

If, by chance, you send us unsolicited ideas or graphics, they will not be subject to confidentiality, and we shall not be liable for any use or disclosure relating to your submission.

 

WHAT IF MY QUESTION DOES NOT APPEAR HERE?

All other questions, concerns, or suggestions may be sent to info@americanresistancegear.com .

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