FREQUENTLY ASKED QUESTIONS

+ HOW DO WE HANDLE PAYMENT FOR CUSTOM ORDERS?

  • WE DO MOST OF OUR COMMUNICATION THROUGH EMAIL ([email protected] .  ONCE WE COMMUNICATE AND FINISH THE JOB, YOU WILL GET ANOTHER EMAIL WITH A INOICE AND “PAYNOW” LINK TO USE YOUR CC.  IF YOU WOULD LIKE TO PAY WITH CHECK, WE WILL HOLD THE ITEMS WORKED ON UNTIL THE MONEY CLEARS.

+ IF I’M LOCAL, CAN I DROP OFF MY ITEMS TO BE COATED OR WORKED ON?

  • YES YOU CAN.  WE HAVE A FULL SHOW ROOM AND OUTDOOR RANGE.  PLEASE CALL TO VERIFY WE ARE HERE.  936-569-9400.  ADDRESS IS:  574 CR 1362 GARRISON, TX 75946.

+ HOW DO I SHIP FIREARMS TO ARG FOR WORK OR CERAKOTE?

  • IF YOU ARE OUT OF OUR AREA AND NEED TO SHIP YOUR FIREARMS AND/OR SERIALIZED COMPONENTS, PLEASE USE UPS OR FEDEX FOR ALL HANDGUN SHIPPING WITH 2ND AIR. PLEASE INCLUDE A COPY OF YOUR DRIVERS LICENSE, INVENTORY/WORK TO BE DONE LISTED WITH NAME, AND CONTACT INFO.
  • RIFLE/LONG GUNS AND NON-SERIALIZED COMPONENTS CAN BE SHIPPED VIA GROUND.  YOU CAN USE USPS, UPS, OR FEDEX.
  • IT IS YOUR CHOICE IF YOU WANT TO BUY INSURANCE.  IF YOU WOULD LIKE ARG TO BUY INSURANCE ON THE RETURN SHIPPING LET US KNOW.
  • UNLOAD YOUR FIREARMS PRIOR TO SHIPPING, AND NO AMMO IN THE PACKAGE!

+ DOES ARG OFFER MILITARY/1ST RESPONDER DISCOUNT?

  • YES!  10% OFF ORDERS LESS THAN $1000, AND $100 OF ORDERS OVER $1000.  PLEASE EMAIL A COPY OF PROOF TO: [email protected] FOR COUPON CODE REDEMPTION.

+ TURN AROUNDS TIMES?

  • DEPENDING ON THE COMPLEXITY OF YOUR PAINT AND/OR BUILD, IT’S USUALLY INSIDE OF A COUPLE WEEKS FOR CERAKOTE JOBS AND 2-4 WEEKS ON CUSTOMS BUILDS.

WHY CEREAKOTE?

What is Cerakote:
• Cerakote is a thin, ceramic based finish that can be applied to metals, plastics, polymers, and wood.  The special formulation used in Cerakote’s ceramic coatings improves a number of physical performance properties such as abrasion/wear resistance, corrosion resistance, chemical resistance, impact strength, and hardness.  Cerakote intensely tests all their coatings to ensure that their products remain at the top of coatings market.  Cerakote has been tested in both laboratory and real world applications, with the best proven results for over 10 years.   

• Click this cerakote-coating to view over 200 colors offered for your next project.

• If you don’t see the color you want, let us know and we can custom mix a color specifically for you.

• For performance and durability testing, click this https://www.cerakote.com/resources/testing  to view on Cerakote’s website.

• If you would like to Cerakote an item that will get hot, such as an AR barrel, suppressor, exhaust, manifold, etc, you will need to use Cerakote’s Air Cure High Temp coatings, use this cerakote.com/shop/cerakote-coating  to view colors available.